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Welcome to the Ambient Devices troubleshooting page. Please select the product you own from the list below.
Support pages for newer products are coming soon, but the information in the above pages may be useful if you're simply trying to learn more about how our devices work. For newer products, the "Troubleshooting" section of your instruction manual will address most issues. While almost all questions are answered in the above pages, if you still have a question you're always welcome to call or write our Tech Support team:
Anytime: Write to us at support at ambientdevices.com
Business hours, EST: Call us at 1-866-311-1999
When contacting us for technical support, please include the following information:
Device serial number of your Ambient Device.
Zipcode where your Ambient device is currently located.
What your Ambient device is doing (or not doing).
We generally provide an email response within 24 hours.
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